Business intelligence (BI) and business process management (BPM) technologies have been on a predictable collision course for a number of years.
There are a couple of simple reasons for this.
Firstly, it is impossible to manage business processes effectively without timely information.
Secondly, BI and decision-making processes do not exist in isolation of the operational reality of business.
In short, BI and BPM share important synergies – ‘savvy’ organisations should exact competitive advantage by finding intelligent ways to connect and integrate them.