Selling Canada as a nearshore option

Your Market Research Library

France: 0 810 810 847
Int. : +33 437 37 16 37

Your Market Research starts at Allbizreport !
Order here all your market reports, company profiles, country analysis, competitive intelligence ... upon any industries and countries :
20.000 market research, 5.000 company profiles, 150 industry monitor

Search a Market Research





	Advanced Search

Search a Company Profile

Home

Selling Canada as a nearshore option
Market Briefing, March 2006, 1036 €

Description

IntroductionThis report analyzes Canada from the perspective of US outsourcing investment.
The key challenges facing Canada's outsourcing industry are outlined as well as competitive strategies for profiting in this increasingly mature market.ScopeProvides a clear indication of the competitive threats outsourcers in Canada face.Sizes the outsourced contact center market by number of outsourced agent positions in Canada from 2005 to 2010.Provides strategic recommendations to outsourcers on how to capitalize on the Canadian marketplace.HighlightsCanada's domestic and offshore outsourced total agent positions will increase through 2010However, overall annual growth in agent positions will decline during this period.The main challenges facing Canadian outsourcing include competition from lower-cost countries, linguistic limitations and rising inflation.Reasons to PurchaseLearn about how Canada's contact center outsourcing market will grow over the next five years.Understand the challenges facing Canadian contact center outsourcing.See what outsourcers using the Canadian marketplace can do to profit from this market over the long term.

Sommaire

Introduction
This report analyzes Canada from the perspective of US outsourcing investment. The key challenges facing Canada's outsourcing industry are outlined as well as competitive strategies for profiting in this increasingly mature market.

Scope
Provides a clear indication of the competitive threats outsourcers in Canada face.
Sizes the outsourced contact center market by number of outsourced agent positions in Canada from 2005 to 2010.
Provides strategic recommendations to outsourcers on how to capitalize on the Canadian marketplace.
Highlights
Canada's domestic and offshore outsourced total agent positions will increase through 2010

However, overall annual growth in agent positions will decline during this period.

The main challenges facing Canadian outsourcing include competition from lower-cost countries, linguistic limitations and rising inflation.

Reasons to Purchase
Learn about how Canada's contact center outsourcing market will grow over the next five years.
Understand the challenges facing Canadian contact center outsourcing.
See what outsourcers using the Canadian marketplace can do to profit from this market over the long term.

Introduction
A model of the global market for speech analytics technology. It covers spending across vertical markets and segments across all global regions.

Reasons to Purchase
Understand total global spending on speech analytics solutions.
Identify key vertical markets and adoption rates.

Introduction
A model of the global market for speech applications. It sizes total spending on speech application development, licenses and maintenance and support. Data is provided for the different types of speech applications and functions, as well as vertical markets.

Reasons to Purchase
Understand total global spending on speech applications.
Analyze specific data by speech application type and function.
Identify growth by vertical for speech applications.

Introduction
Global Contact Center Model 2006

Reasons to Purchase
Market sizing for 60 countries, 12 vertical markets and 4 size-bands
Technologies covered include: ACD, IP ACD, CTI, Outbound, Workforce Management, Quality Monitoring, eLearning and Agent Analytics
All data segmented by country, size-band and vertical market

Introduction
Datamonitor's global IT services model sizes the market for application services, BPO services, consulting services and infrastructure services. Global in scope it offers market sizes by technology by region and country. Market data is also available by nine key vertical groups with sub groupings.

Reasons to Purchase
Understand the global IT services market by technology, region and vertical.

Discover the growth opportunities in different geographies, verticals and technology segments.

Explore the nature of the IT services market through a fully user-definable interface.

Introduction
This model forecasts the software revenue opportunity within the manufacturing industry across 28 countries and 16 manufacturing industries from 2003 till 2010.

Reasons to Purchase
Examine the different rates of expenditure across 28 different countries.
Understand the different expenditure on SCM software between 16 different manufacturing industries.