Many organisations take the outsourcing route, with the aim of improving performance and driving innovation.
However, once the contract is signed, clients find it difficult to achieve the performance improvements and generate innovation for their business, often because they have not structured the outsourcing relationship to achieve this.
To realise innovation from their outsourcing vendors, this study outlines innovation sourcing strategies in three critical areas: selecting the right vendor, structuring the contract, and managing the relationship for innovation.