IntroductionAs governments develop constituent-centric approaches to improve service, eGovernment enables agencies to provide more comprehensive and personalized service.
However, by halting their eGovernment strategies after publishing static information online, agencies forgo opportunities to further improve service, increase efficiency and enhance fairness.Scope*Analyzes market issues driving agencies to develop eGovernment strategies*Provides advice to overcome challenges to deeper investment in eGovernment solutions*Discusses legislative frameworks developed in France, Germany, the UK and the US to support eGovernment strategies at the local and national levelsHighlightsMany governments are developing constituent-centric approaches to service in order to attract and retain residents and investment.
eGovernment strategies are critical to this approach as they enable governments to provide constituents with more comprehensive and personalized service.Recognizing the importance of eGovernment to modernization and transformation initiatives, many nations have established to encourage eGovernment at all levels of government.
However, a number of obstacles remain that governments and vendors must address together to deepen and accelerate eGovernment strategies.Reasons to Purchase*Validate your market messaging and positioning in the government market.*Tailor your eGovernment strategy to address specific pain points facing agencies.*Compare market opportunities across nations.