Many valuable lessons and improved best practices have evolved since 9/11.
However, for the vast majority of IT organisations (ITOs), they have gone back to business as usual when challenged with limited budget dollars.
The main purpose of this report is not only to instil a sense of urgency in IT to more adequately address the lingering frailties within our infrastructures, but also to identify reasonable and achievable goals that allow the organisation to begin the process for real improvement.
You need to know what to do, know how to do it, and be able to accomplish it and measure results.
Business continuity is as much as (or more so) an operational and cultural challenge as a technology challenge.