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Folgers and Maxwell House case study: expanding coffee into multiple lifestyle occasions
Company Profile, October 2007, 236  €


Description

IntroductionThis report on Folgers and Maxwell House forms part of Datamonitor's case studies series, which explores business practices across a variety of disciplines and business sectors.
It focuses on how these traditional coffee brands have been developed to appeal to a new type of consumer, adding premium elements for a younger age range with more demanding taste.ScopeHighlightsReasons to PurchaseGain insight into the methods used by important industry players to give them a competitive edgeIdentify specific areas for operational improvementsCapitalize on the knowledge of experienced companies when entering a new niche or market


Sommaire
 
DATAMONITOR VIEW 1
CATALYST 1
SUMMARY 1
ANALYSIS 2
Introduction 2
Low priced brands go 'premium' to attract a larger customer base 2
Targeting existing consumers with products designed for the older generation 2
Folgers stomach friendly coffee targets health needs of more mature consumers 2
Maxwell House's easy open instant coffee lid appeals to older customer requirements 3
Attracting a new generation of consumers with premium products 3
Folgers' Gourmet Selections brings a staid brand up to date 3
Maxwell House coffees are updated to provide a richer taste 4
Marketing low priced coffee pods for in-house and external machines has had varied success 4
Folgers pods are promoted in conjunction with P&G Home Café machines, which have performed less well than expected 4
Maxwell House Café Collection pods are compatible with various machines, exploiting a growing coffee trend 5
Marketing coffee as a lifestyle product, using multiple points of contact 5
The recipe webpages are designed to broaden coffee's appeal to include non-drinking occasions 5
Folgers' Club Membership and Maxwell House Points plan encourage brand loyalty 6
APPENDIX 7
Case study series 7
Methodology 7
Further reading 7
Ask the analyst 7
List of Figures
Figure 1: P&G's Simply Smooth and Kraft's Maxwell House brands 3
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