IntroductionThis report presents the views of 100 business and technology decision-makers in the retail banking sector, drilling down into IT strategy drivers and pinpointing key investment areas for 2005ScopeBased on 100 interviews with European retail banksCoverage of all the main Western European markets: Benelux, France, Germany, Italy, Nordics, Spain, UKHighlightsretail banks are adopting a cautious growth strategy using a ``defend and grow`` approach keeping lean whilst selectively pursuing growth opportunitiesInvestment in compliance is continuing to grow as the Basel II deadlines nears.
While top tier banks tend to be already well advanced in their compliance investment, smaller, less prepared banks, are considering it amongst their top 3 IT projects for 200567% of banks rely on directly on the software assets of vendors for their core systems with over half of those using a pure package core systems solution and the rest using a combination of package and home grown solutionsReasons to PurchaseUnderstand rapidly changing trends in end-user opinion to determine your go to market strategyUse robust primary data to plan your 2004 strategy with confidence