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Corporate Credit Cards in the U.S.
Market Report, March 2007, 2800  €


Description

The corporate credit card market continues to excite card issuers because its potential, particularly among smaller companies, is virtually untapped.
Despite the massive efforts of Visa, MasterCard and American Express (and to a dramatically lesser extent, by Discover and Diner’s Club), at the end of 2005, card issuers had captured only two percent of the $16.2 trillion commercial consumption expenditure market.
Companies -- small, midsized and large -- continue to rely overwhelmingly on cash, checks and Automated Clearing House (ACH) for their remittances.
Companies have increasingly turned to corporate cards to replace more traditional labor-intensive and inefficient paper payment procedures.
As with the consumer market, segmentation is pervasive, with issuers competing to provide businesses with more custom-tailored functions and payment services.
Even as product-differentiation intensifies, there has been a simultaneous emphasis on one-card programs among issuers courting companies --mainly in the middle-market -- with diverse functional payment needs.
This fluidity among card categories and functions is likely to make one-cards the choice for companies looking to centralize spend control and to maximize processing efficiency.
Corporate Credit Cards in the U.S., the 5th edition of Packaged Facts’ popular report, looks broadly at the commercial credit card categories, and examines more in-depth and more critically the various products in those categories, looking at the benefits, and in some cases, drawbacks to employers, employees, suppliers and issuers.
Next, the report examines current legal/regulatory issues, likely to impact the future of the commercial credit card market.
The report also reviews each of the major associations/companies and issuers, as well as profile commercial consumers.
It assesses the current state of the market and its potential and projected growth.
And finally, the report discusses the actual opportunities and obstacles on the way to increasing both market share and product acceptance.What You’ll Get in this ReportCorporate Credit Cards in the U.S.
makes important predictions and recommendations regarding the future of this market, and pinpoints ways current and prospective players can capitalize on current trends and spearhead new ones.
No other market research report provides both the comprehensive analysis and extensive data that Corporate Credit Cards in the U.S.
offers.
Plus, you’ll benefit from extensive data, presented in easy-to-read and practical charts, tables and graphs.
How You Will Benefit from this ReportIf your company is already doing business in the corporate and commercial credit card market, or is considering making the leap, you will find this report invaluable, as it provides a comprehensive package of information and insight not offered in any other single source.
You will gain a thorough understanding of the current market for commercial credit cards (corporate, purchase, fleet), as well as projected markets and trends through 2011.
This report will help: Marketing Managers identify market opportunities and develop targeted promotion plans for corporate credit cards.
Research and development professionals stay on top of competitor initiatives and explore demand for corporate credit cards.
Advertising agencies working with clients in the banking and retail industries understand the product buyer to develop messages and images that compel companies to use corporate credit cards.
Business development executives understand the dynamics of the market and identify possible partnerships.
Information and research center librarians provide market researchers, brand and product managers and other colleagues with the vital information they need to do their jobs more effectively.


Sommaire
 
Chapter One Executive Summary

Scope and Methodology
Report Methodology
The Report
The Products
Cards by Type: Definitions
Purchasing Cards
Fleet Cards
Corporate Travel & Entertainment Cards
Small Business Cards
Payroll Cards
Prepaid Cards
Health Care Cards
Smaller Businesses in the United States
Small Employers Grew by 4% from 2001-2006
Table 1-1 Factors Affecting Overall Business Conditions in 2007 (Percentage Distribution)
Characteristics of Small Business Owners
Small Businesses with Fewer than 25 Employees are the Most Desirable Cohort
Co-Branding is Hot Trend
New Technology Reaches the Small Business Card Market
Small Business Portals


The Commercial Card Consumer
Baby Boomers are Top Card Users
Active Card Owners by Gender and Race/Ethnicity
Skews by Educational Attainment and Individual Income
Business Cards Hugely Popular Among the Self-Employed
1.2 Million Professional/Scientific/Technological Employees Are Active Card Users Laptop/Desktop Workstations Are the Top Purchases Among Business Cardholders


The Commercial Card Regulatory and Business Landscapes
Lawsuits
Interchange Fee Suits
Governments and Interchange Fees
American Express and Discover Sue the Associations
AmEx and Banking Relationships
Currency Conversion Class Action Lawsuit
Initial Public Offerings
MasterCard’s IPO
Visa’s IPO


Marketing Strategies
Advertising Expenditures of Major Card Companies
AmEx Spent More than Half a Billion on Advertising in 2005
Brand Strategies of Largest Card Companies
Sports Sponsorships
Visa Sponsorships
American Express Sponsorships
Contests and Sweepstakes - Involving the Customer
MasterCard Contest
Small Business Sweepstakes from MasterCard
Visa Savings for Business Contest and Small Business Makeover Contest
AmEx Takes a Philanthropic Direction


Market Projection
U.S. Commercial Card Spending to Reach $1.2 Trillion in 2010
Table 1-2 Commercial Cards, By Segment (Historical and Forecast)
Corporate America to Increase Use of Credit Cards
Significant Obstacles Loom to Greater Commercial Card Acceptance
Market Potential by Card Type
Purchasing Cards:
Corporate Travel & Entertainment Cards
Payroll Cards
Small Business Cards
Health Cards
One Card
Areas of Opportunity
The Competitive Landscape

Chapter 2 The Products

Introduction and Overview
Table 2-1 Payment Types In The U.S., 2005 - 2010
Figure 2-1 Planned Use of Checks and Corporate Payment Cards
Unlimited Opportunity, Especially in Smaller Businesses
Segmenting is Key to Win New Business
The Products
Cards by Type: Definitions
Corporate/Purchasing Cards
Big Ticket Buys Scare Off Vendors
Pcards Decrease Paper Transactions and Provide Data
Mature for Mid-Sized and Large Companies, But Still Opportunity
Visa’s Payment Systems Usage Survey
Figure 2-2 Level of Payment Card Usage
Travel & Entertainment Cards
T&E Typically the Second or Third Largest Spend
Table 2-2 Distribution of 2006 Travel Expenditures
Small Business Cards
Fleet Cards
Wright Express and Voyager Leaders in Fleet Cards
Components of Fleet Card Revenue
An Opportunity and a Challenge
Payroll Cards
Employers of Low Wage Earners are Key Market
Regulation E to the Rescue
Beyond the Unbanked
Prepaid Corporate Cards
Great Substitute for Cash
Business Gift Cards from MasterCard
Health Care Cards
Big Opportunity for HSAs in Consumer-Driven Health Plans
Great Card Functionality Includes Lines of Credit
Table 2-3 Healthcare Debit Cards In Issue, 2003 - 2005
Table 2-4 Potential Healthcare Debit Card Market 2005 - 2015
Table 2-5 Healthcare Transactions in the U.S., 2003
Table 2-6 Health-Care Spending By U.S. Consumers and Businesses
One-Cards
Community Banks Issuing Cards Enthusiastic About Commercial Cards
Table 2-7 Community Banks Offering Commercial Cards in 2006 and 2008
Table 2-8 Commercial Credit Cards Offered By Commercial Banks in 2006 and 2008
Table 2-9 Community Banks Interested in Increasing Commercial Cards Issued
Table 2-10 Commercial Debit Cards Offered By Community Banks in 2006 and 2008
The Card Companies as Small Business Lenders
Top Five Lenders
Capital One Shakes Things Up
Chapter 3 The Small Business Sector


Businesses in the United States
Small Employers Grew by 4% from 2001-2006
Table 3-1 Factors Affecting Overall Business Conditions in 2007 (Percentage Distribution)
Survey of County Businesses, Department of Commerce
Table 3-2 Number of Businesses, by Type, Employees and Annual Payroll
Table 3-3 Employer Firms, Establishments, Employment, and Annual Payroll Small Firm Size Classes, 2004
Less than a Quarter of Firms Had Paid Employees
Home-based businesses
Most businesses are “self-made”
Business owners are highly educated, 3-in-10 are over 55 and 14% are veterans
Owners’ income, role and hours vary
Characteristics of Small Business Owners
Small Businesses with Fewer than 25 Employees are the Most Desirable Cohort
Small Business Owners and Credit
How Businesses Use Their Credit Cards
Table 3-4 Leading Small Business Credit Card Issuers, 2005
Co-Branding is Hot Trend
New Technology Reaches the Small Business Card Market
Small Business Portals
MasterCard’s Portal
VISA’s Portal
American Express’ Portal
Micro-Portals
Visa USA
MasterCard
American Express
Segmentation
MasterCard Construction
Visa Signature Business
MasterCard and Wright Express
The Electronic Marketplace
AmEx Offers Electronic Meeting Negotiation Solution
Areas of Opportunity
Chapter 4 The Commercial Card Consumer


Introduction
Simmons Market Research Bureau Data
Card and Cardholder Classifications
11 Million Business Card Users
Table 4-1 Usage Rates for Selected Credit Card Classifications: Used in Last Year, and Used in Last Month, 2006 (U.S. adults) Table 4-2 Total Number of Users for Selected Credit Card Classifications: Used in Last Year, and Used in Last Month, 2006 (in millions of U.S. adults)


Consumer Focus: Personal Demographics
Baby Boomers are Top Card Users
Active Card Owners by Gender and Race/Ethnicity
Regional Preferences for Card Brands
Skews by Educational Attainment and Individual Income
Table 4-3a Indices for Use of Selected Credit Card Classifications in Last Year: By Adult Age Bracket, 2006 (U.S. adults)
Table 4-3b Indices for Use of Selected Credit Card Classifications in Last Year: By Adult Age Bracket, 2006 (U.S. adults)
Table 4-4 Total Number of Users in Last Year for Use of Selected Credit Card Classifications: By Gender, 2006 (in thousands of U.S. adults)
Table 4-5 Indices for Use of Selected Credit Card Classifications in Last Year: By Gender, 2006 (U.S. adults)
Table 4-6 Total Number of Users in Last Year for Selected Credit Card Classifications: Non-Hispanic Whites vs. Minorities, 2006 (in thousands of U.S. adults)
Table 4-7 Indices for Use of Selected Credit Card Classifications in Last Year: By Race/Ethnicity, 2006 (U.S. adults)
Table 4-8a Indices for Use of Selected Credit Card Classifications in Last Year: By Region, 2006 (U.S. adults)
Table 4-8b Indices for Use of Selected Credit Card Classifications in Last Year: By Region, 2006 (U.S. adults)
Table 4-9 Indices for Use of Selected Credit Card Classifications in Last Year: By Highest Level of Educational Attainment, 2006 (U.S. adults)
Table 4-10 Indices for Use of Selected Credit Card Classifications in Last Year: By Individual Income Bracket (in Thousands), 2006 (U.S. adults)


Consumer Focus: Professional Demographics
Business Cards Hugely Popular Among the Self-Employed
Business Card Use and Length of Same-Company Employment
Smaller-Company Skew for MasterCard
1.2 Million Professional/Scientific/Technological Employees Are Active Card Users
Business Cards and Business Purchasing Involvement
Laptop/Desktop Workstations Are the Top Purchases Among Business Cardholders
Table 4-11 Indices for Use of Selected Credit Card Classifications in Last Year: By Type of Job, 2006 (U.S. adults)
Table 4-12 Indices for Use of Selected Credit Card Classifications in Last Year: By Executive/Managerial Job Title, 2006 (U.S. adults)
Table 4-13 Indices for Use of Selected Credit Card Classifications in Last Year: By Length of Service with Company/Employer, 2006 (U.S. adults)
Table 4-14 Total Number of Users in Last Year for Selected Credit Card Classifications: By Nature of Self-Employment, 2006 (in thousands of U.S. adults)
Table 4-15 Indices for Use of Selected Credit Card Classifications in Last Year: By Nature of Self-Employment, 2006 (U.S. adults)
Table 4-16 Total Number of Users in Last Year for Selected Credit Card Classifications: By Company Size, 2006 (in thousands of U.S. adults)
Table 4-17 Indices for Use of Selected Credit Card Classifications in Last Year: By Company Size, 2006 (U.S. adults)
Table 4-18 Total Number of Business Card Users in Last Year: By Industry in Which Employed, 2006 (in thousands of U.S. adults)
Table 4-19 Indices for Use Business Cards in Last Year: By Industry in Which Employed, 2006 (U.S. adults)
Table 4-20 Indices for Use of Selected Credit Card Classifications in Last Year: By Nature of Business Purchase Involvement, 2006 (U.S. adults)
Table 4-21 Total Number of Business Card Users in Last Year: By Nature of Product or Service Business Purchase, 2006 (in thousands of U.S. adults)
Table 4-22 Indices for Use of Business Cards in Last Year: By Nature of Product or Service Business Purchase, 2006 (U.S. adults)
Chapter 5 The Commercial Card Regulatory Landscape: Lawsuits and IPOs


Interchange Fee Suits
Governments and Interchange Fees
American Express and Discover Sue the Associations
AmEx and Banking Relationships
Currency Conversion Class Action Lawsuit
International Cases of Interest
Initial Public Offerings
MasterCard’s IPO
Visa’s IPO
Visa and MasterCard Civil Antitrust Suits
Chapter 6 The Market Size and Potential for Commercial Credit Cards


U.S. Commercial Card Spending to Reach $1.2 Trillion in 2010
Table 6-1 Commercial Card Segments, Historical and Projected (billion $)
MasterCard and Visa Gain a Bit at AmEx’s expense
Figure 6-1 U.S. Commercial Credit and Debit Card Spending Share by Brand, 2004
Figure 6-2 U.S. Commercial Credit and Debit Card Spending Share by Brand, 2010
Corporate America to Increase Use of Credit Cards
Significant Obstacles Loom to Greater Commercial Card Acceptance
Late 2006 Financial Results for the Big Three
Visa
AmEx
MasterCard
Market Potential by Card Type
Purchasing Cards:
Fleet Cards
Corporate Travel and Entertainment Cards
Table 6-2 Market for Travel and Entertainment Cards
Figure 6-3 Spend on Corporate T&E Cards in US in 2004
Payroll/Prepaid Cards
Market potential for Payroll Cards: $27.1 billion by 2009
Figure 6-4 Payroll Card Growth Prospects ($ in billions)
Table 6-3 Payroll Card Growth Prospects ($ figures in billions)
Table 6-4 Recent Mergers in the Prepaid Sector
The Potential Market for Prepaid Cards - $1 Trillion
Table 6-5 Potential Market Shares of Prepaid Products ($ billions)
Small Business Cards
Health Reimbursement, Health Savings and Flexible Spending Account Cards
One Card
Chapter 7 Advertising and Marketing


Advertising Expenditures of Major Card Companies
AmEx Spent More than Half a Billion on Advertising in 2005
Spending on Print Rose Significantly Unlike on the Internet
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