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Chinese Markets for CRM Applications
Market Report, February 2002, 2835  €


Description

China's demand for CRM applications has grown at a fast pace in the past decade.
In the next five years, both production and demand will continue to grow.
This new study examines China's economic trends, investment environment, industry development, supply and demand, industry capacity, industry structure, marketing channels and major industry participants.
Historical data (1990, 1995 and 2000) and long-term forecasts throught 2005 and 2010 are presented.
Major producers in China are profiled.


Sommaire
 
TABLE OF CONTENTS
 

 

 

 
I. INTRODUCTION
 

 
Report Scope and Methodology
 
Executive Summary
 

 
II. BUSINESS ENVIRONMENT
 

 
Economic Outlook
 
Key Economic Indicators
 
Industrial Output
 
Population and Labor
 
Foreign Investment
 
Foreign Trade
 
Financial and Tax Regulations
 
Banking System and Regulations
 
Foreign Exchange
 
Taxes, Tariff and Custom Duties
 

 
III. CRM APPLICATIONS INDUSTRY ASSESSMENTS
 

 
CRM Applications Industry Structure Overview
 
Major Company Locations and Sales Volumes
 
Market Share of Key Companies
 
Potential Entrants
 
Major End-Users
 
Major Foreign Companies
 
Technology Trends
 

 

 
IV. CRM APPLICATION SALES VOLUMES & FORECASTS
 

 
Overview
 
Major CRM Application Segments
 
CRM Application Sales Volumes and Forecasts
 
CRM Software Imports and Exports
 
Pricing Trends
 

 

 
V. CRM APPLICATION DEMAND BY MARKET
 

 
Chinese IT Industry Outlook
 
CRM Applications Markets Outlook Overview
 
Communications
 
Communication Market Outlook
 
CRM Applications Demand in Communications
 
Financial Services
 
Financial Services Market Outlook
 
CRM Applications Demand in Financial Services
 
Education
 
Educational Market Outlook
 
CRM Applications Demand in Educational Markets
 
Health Care
 
Health Care Market Outlook
 
CRM Applications Demand in Health Care
 
Manufacturing
 
Manufacturing Market Outlook
 
CRM Applications Demand in Manufacturing
 
Retails
 
Retail Market Outlook
 
CRM Applications Demand in Retails
 
Other CRM Applications Markets
 

 

 
VI. MARKETING STRATEGIES
 

 
Distribution System in China
 
China's Distribution System
 
CRM Applications Distribution Channels
 
Transportation and Freight Infrastructure
 
Communications
 
Market Entry Channels
 
Exporting to China
 
Export Market Overview
 
Chinese Trading Practice
 
Chemical Trade Companies
 
Import Restrictions in China
 
Technology Licensing
 
Technology Licensing Overview
 
Intellectual Property Protection
 
Joint Venture
 
Joint Venture Overview
 
Advantages and Disadvantages
 
Wholly Owned Enterprises
 
Foreign Wholly Owned Enterprises Overview
 
Advantages and Disadvantages
 
Other Market Entry Channels
 
Setting up Sales Offices
 
Selling to China Through Attending Trade Fairs
 
Contacting Chinese Companies
 
Advertising
 
Market Entry Strategies
 
Understanding Differences
 
Business Practice Differences
 
Knowledge of Regulations and Restrictions
 
Dealing with Governments
 

 
VII. CRM APPLICATIONS COMPANY DIRECTORY
 

 
CRM Applications Company Profiles
 
Distributors
 
Research Institutions and Associations
 
Major End-Users
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
LIST OF TABLES
 

 

 
I. INTRODUCTION
 

 
Economic Outlook Summary
 
CRM Applications Supply and Demand Summary
 

 
II. BUSINESS ENVIRONMENT
 

 
Key Economic Indicators
 
Industrial Output
 
Population and Labor Force Trends
 
Foreign Investment and Loans
 
Foreign Trade
 
Key Commodity Exports from China
 
China’s Exports to its Leading Trade Partners
 
Key Commodity Imports into China
 
China’s Imports from Its Leading Trade Partners
 

 
III. CRM APPLICATIONS INDUSTRY ASSESSMENTS
 

 
Major Company Locations
 
Major CRM Applications Company Sales Volumes
 
Market Share of Key Companies
 
Major End-Users
 
Major Foreign Companies
 

 
IV. CRM APPLICATIONS SALE VOLUMES & FORECASTS
 

 
CRM Application Sales Volumes and Forecasts
 
CRM Software Imports and Exports
 

 

 
V. CRM APPLICATIONS DEMAND BY MARKET
 

 
Chinese IT Industry Outlook
 
Total CRM Applications Demand by Market
 
Communication Market Outlook
 
CRM Applications Demand in Communications
 
Financial Services Market Outlook
 
CRM Applications Demand in Financial Services
 
Educational Market Outlook
 
CRM Applications Demand in Educational Markets
 
Health Care Market Outlook
 
CRM Applications Demand in Health Care
 
Manufacturing Market Outlook
 
CRM Applications Demand in Manufacturing
 
Retail Market Outlook
 
CRM Applications Demand in Retails
 
Other CRM Applications Markets
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
LIST OF CHARTS
 

 

 
CRM Applications Sale Volumes and Forecasts Summary
 
China's GDP and Industrial Output
 
Industrial Output by Ownership
 
Foreign Investments and Loans
 
China’s Imports and Exports
 
CRM Applications Sale Volumes and Demand
 
CRM Applications Exports and Imports
 
CRM Applications Demand by Market in 2005
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
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