IntroductionThis report presents the views of 100 business and technology decision-makers in the Latin and North American retail banking sector, drilling down into IT strategy drivers and pinpointing key investment areas for 2008.ScopeBased on 100 interviews with Latin and North American retail banksCoverage of the North American markets: US and CanadaCoverage of the Latin American markets: Argentina, Brazil and MexicoHighlightsUpper tier banks show a bullish attitude towards future IT spending, with over 50% expecting to increase their budgets for 2008.
Lower tier banks are more cautious about spending increases; but there are also fewer that expect a reduction in IT budgets.Regulatory pressures are keeping banks focused upon compliance strategies; in the face of continued economic uncertainty, cost control has again risen in importance.IT security is driving increased IT spend in over 80% of both upper and lower tier banks, with a majority of lower tier banks citing it as their highest priority.
Of equal importance to upper tier banks are transaction and process monitoring, and operational risk management.Reasons to PurchaseUnderstand rapidly changing trends in end-user opinion to determine your go to market strategyUse robust primary data to plan your 2008 strategy with confidenceComplements Datamonitor's European American Customer Focus report, DPTC0009