IntroductionIn response to increasingly strident demands for external accountability, education institutions are turning to business intelligence (BI) solutions as a tool to improve performance and demonstrate effectiveness.ScopeSuggests what features institutions will find attractive in a BI solutionIdentifies the ‘must have’ functionality for BI solutions in the education marketDiscusses the pain points driving the uptake of BI in the education marketReport HighlightsThe infrastructure of a BI solution plays a key role in its ability to provide value.Institutions are not monolithic and departments vary in their demands of a BI solution.The success of a BI solution hinges on its accessibility to the institutional end user.Reasons to PurchaseGain insight into what is driving education institutions to invest in a BI solutionUnderstand what solution features and functionality will be most important to education institutionsStructure product development cycles more effectively by understanding what BI features are most important to the education market