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IntroductionComplex market forces will drive a period of rapid and, at times, unpredictable change in how education institutions adopt and implement technology.ScopeAnalyzes the key forces driving education institutions to invest in technology Identifies the technology solutions most likely to be affected by market forces Offers predictions on how the education market will change over timeHighlightsCRM solutions in higher education must support the entire student lifecycle. Students are driving the transformation of collaboration and social networking applications. Open source offers a unique opportunity for commercial vendors in the education market.Reasons to PurchaseUnderstand the market factors influencing investments in technology today and in the future Align corporate messaging with the specific pain points of institutional end users Develop a deep knowledge of market trends in order to develop more effective product development strategies |